Puffin Cleaners

A Brilliant team! I can not express enough how good Puffin Cleaners are. I have have had my suit adjusted perfectly as well as a velvet jacket and any questions I asked where answered promptly. The best job they did was with my wife's wedding dress - the bottom was muddy from the lawn and there as a little bit of blood from a cut finger. There was nothing there when I picked it up. All the stains had come out and the dress shone beautifully. I thoroughly recommend them to anyone. Services: Wedding gown cleaning, Alterations
Jan 30th, 2023

Services: Delivery, Laundry wash & fold
Jan 9th, 2023

Genuinely the worst customer service I have ever experienced. After having moved to the area recently, I researched dry cleaners to use to clean my (basically new) Super King duvet at what I hoped would be a reputable business. Upon speaking to Puffin Cleaners on the telephone, I requested that the item be collected from my address (as this was advertised on their website as a service they offered), and returned upon completion of the cleaning. They agreed and the driver that collected my item was nice enough, although refused to provide me with any proof that they had received my item and this is where the problem started A few days later I had to chase my item up (as nobody called to tell me my item was ready for delivery), to be told that the item would be delivered later that day. The item that was subsequently delivered was a different duvet with brown stains across and did not match the size or material to my own duvet. Upon calling the business and speaking to both the Manager (also owner) and the deputy manager, I was inundated with abuse, called a liar and that they didnt have time for me as they were so busy. They have also now suggested I take the issue up with the small claims court as they checked the CCTV and everything is fine. Now, Im not one to normally complain, but the tirade of abuse I have received for pointing out that the sizing of the item is completely different - let alone the various spurious stains makes me feel as though I have a personal responsibility to warn others of the potential repercussions of using this company going forward. Customer beware - do not use. Service: General bedding cleaning
Nov 30th, 2022

Excellent service, well worth the drive.
Nov 7th, 2022

Sep 24th, 2022