McColl's

I love mcolls but today I had a horrible experience, me and my friend were just going in to get drinks and a rude staff member with a bun told me to put my hood down, like babes what am I gonna put in there? I dont think I can put my lucozade in there can I? Plus it would probably fall out!
Mar 24th, 2023

I personally love mcolls. But today one of the staff said something surprising. Me and my friend walked through the door and was only in their for about 5 seconds, when a staff member said put your hood down please to my friend. Now we were left very confused and didnt know why she told her to put her hood down. I mean, we obviously werent going to steal anything so why did she say that? You cant just say to your customers to sort themselves out!?!
Mar 4th, 2023

I ordered some items to be delivered and was told that the delivery would be 15 minutes.... 2 hours later still waiting and there not answering the phone
Mar 7th, 2022

Awful. They overcharged me for 4 large letters, forcing me to buy small parcel postage because the package touched the side of the guide. Angry, aggressive manager.
Nov 1st, 2021

Staff seem really lazy and mostly quite grumpy. They spend lots of time chatting to each other and on the phone out the back when the shop is dirty, literally had ivy with spiders living in it growing above the freezer! Quite a few times I've bought milk and it's been off. Same with chicken I bought on two occasions. Takes them months to notice products past their best by date. (Currently have dairy milk for 10p best by date is 27/12/22 1st time markdown) I used to be assistant manager of a shop just like this and to me there's a clear issue with task deligation and general morale of the staff. It feels like none of the staff care about the workplace and just can't wait to get home at the end of their shift. I personally don't shop here any more, since the last bottle of off milk I'd rather travel a little further just to be safe. I only found out about the chocolate because my neice is round and just showed me her bargain.
Feb 14th, 2023