The Duck at Yeoford

Hours
Chamber Rating
-
Roger Stokes
May 4th, 2023 -
Neil Muir
Apr 29th, 2023 -
Emma Davis
Apr 26th, 2023 -
Tessa Hodgson
Apr 6th, 2023 -
John Eeles
Apr 1st, 2023
Contact Info
- 136385273
Questions & Answers
Q What is the phone number for The Duck at Yeoford?
A The phone number for The Duck at Yeoford is: 136385273.
Q Where is The Duck at Yeoford located?
A The Duck at Yeoford is located at The Village, Yeo Ward, eng EX17 5JD
Q What is the internet address for The Duck at Yeoford?
A The website (URL) for The Duck at Yeoford is: http://www.theduckatyeoford.co.uk/
Q What days are The Duck at Yeoford open?
A The Duck at Yeoford is open:
Friday: 11:30 AM - 11:30 AM
Saturday: 11:30 AM - 11:30 AM
Sunday: 11:30 AM - 11:30 AM
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: 11:30 AM - 11:30 AM
Q How is The Duck at Yeoford rated?
A The Duck at Yeoford has a 4.7 Star Rating from 132 reviewers.
Hours
Ratings and Reviews
The Duck at Yeoford
Overall Rating
Overall Rating
( 132 Reviews )
Roger Stokes on Google
Two of our party have visited a couple of times in the past and been very pleased with the experience, but on this occasion, though the food was nice, we felt that the service was poor, despite the fact that it didnt appear to be very busy.
For example, having had to go and order a bottle of wine at the bar, we waited some 10 minutes to have it delivered to the table, during which time the waitress was spotted cleaning the coffee machine. We sat at the table at 7 pm and the main courses were delivered at 8:30pm, only after one of our group asked at the bar why we had been waiting so long.
When it came for us to pay the bill, the landlady asked if everything had been OK to which we gently replied that the food was good but the service was not the best. In return, we received something of a tirade, during which she mentioned that she had not been present because she had a French exchange student upstairs and her daughter had gone to Brownies and so on, which to be honest we felt was somewhat irrelevant to the poor service we had received.
Surely any textbook about Customer Service would strongly advise that the last thing that one would do is to argue with a customer, who, at least in their own minds, have received poor service. The advice would be to apologise profusely, but this does not seem to be in the landlady's repertoire. Her parting shot was 'you're obviously not coming here again, so let's get it done' referring to our paying of the bill!
A salutary and disappointing experience

Neil Muir on Google

Emma Davis on Google

Tessa Hodgson on Google

John Eeles on Google