The Groom Room Yate

We booked in our 8 year old American Akita online, found an appointment for the next day for wash and dry - we were apprehensive as a few other independents had declined our booking whether because of breed or otherwise. The staff at Groom Room were excellent - our dog has never looked better! Many thanks
Jan 10th, 2023

Booked appointment 12 weeks in advance! Arrived on day no appointment found had card to prove confirmed booking offered appointment in another 12 weeks Place is tan by rude kids!! AVOID AVOID AVOID
Aug 6th, 2022

They do really good job !
May 29th, 2022

Very disappointed. I tried to book by phoning, left a message and asked for someone to call me back. No one did. I then had to book online. Two week wait. We have a standard poodle puppy. Standard Poodles need regular grooming every 6 to 8 weeks as their hair grows constantly. Without this regular clipping their hair can become very matted and that can bring health hazards. Whilst her hair is still long I brush her daily and trim her face and paws fortnightly myself. I do not have the equipment (table, big enough clippers etc) to do her whole coat. Only when we arrived did the girl at the Groom Room tell us that they would clip her at all until she is 6 months old. (A 3 month wait). When I left my phone message I had specifically said that she was a puppy. We have had to tackle her coat with a beard trimmer. She thought it was great fun. I'm not looking for a more responsive groomer who can help us in future.
Jun 14th, 2022

I will certainly be back here with dog number two! Really convenient and they listened to exactly what I wanted eg. no blades to be used on his coat. Our Alaskan Malamute came home very clean and sleek having had his undercoat blown out. They were done in 1 hours and he was really relaxed when I went to collect him. The only slight negative was that I didn't like the smell of the shampoo, it was very strong but faded after 4 days thankfully! He was also a bit damp up under his front legs at the top but the breed is notoriously tricky to dry. I would recommend due to the efficient service and professionalism of the staff.
Nov 8th, 2021