The House

Im only giving one star because I have to. This used to be such a great shop, what a shame. Bought a very nice and very expensive Paul Smith gilet only to discover part of the stitching on the back was defective. Returned to the store to either exchange or refund to be told its not their policy to exchange and I cant get a refund. The seemingly incompetent assistant manager then tells me that they first have to get it repaired however this is something I have to do on my own time and proceeded to give me a number that I can call!! So Im sold defective goods and this is now my problem??? For what seems to be an already very quiet store you really need to rethink your policies and customer service as this kind of service is simply unacceptable. I always liked to support local businesses wherever I can but theres another I sadly wont be returning to.
Nov 26th, 2021

Oct 25th, 2021

Nice service. Good quality products.
Jul 1st, 2021

Friendly helpful staff..Good cafe.cant wait for it to open again
Jun 17th, 2020

Great shop, great stock but staff seem to have no comprehension that we still need to keep distance due to covid. Totally unacceptable, I saved up for vivienne Westwood bag but walked out empty handed. Not worth dying for!
May 25th, 2020