Active Pump Services Ltd

Our residential basement sump pump failed in December and after quite a poor experience from another company we found Active Pumps to be amazing. They came and looked at our job and provided us with a comprehensive and very reasonable quote to carry out the work required. Really friendly engineers and great work. Would definitely recommend.
Jan 31st, 2023

Brilliant, reassuring, helpful and possibly the best service I have experienced. I would and do recommend. Thank you for being so good.
Nov 14th, 2022

Initially we thought Active Pumps were prompt and professional however as our job became more complex, so the service declined. Weeks went by with no communication from Geoff, and after several unsatisfactory calls and visits, we have been left with significant costs to repair the damage left by them. Our original reason for calling them out remains unresolved. If your job is complex in any way, I suggest you do not use them. The owner is completely disorganised and an appalling communicator.
May 7th, 2022

Residential sewer pump failed Monday night and APS came out Tuesday morning. Fast to identify the fault and equally fast to replace pump and faulty electrics. Very helpful and friendly team, no hesitation to recommend.
Feb 12th, 2022

I called APS at the weekend when my outdoor sewage pumping station at my residential property in West Sussex failed. They were extremely responsive and helpful on the telephone. Arranging a visit on the next work-day, after an assessment of the situation they promptly ordered and returned within a few days to fit a new pump and electrical control box. They were friendly, efficient and fast workers completing an excellent job including photos. They removed all waste. I definitely recommend APS.
Jun 13th, 2021