Hillfield Motor Company ltd

Excellent experience. Jack was so down to earth. Answered immediately any questions I had. Friendly and easy to deal with. Love my Mercedes E350. I would recommend Hillfield Motors without question.
Mar 28th, 2023

Brought a car from Hillfield cant fault the service or the car runs like a dream!
Feb 18th, 2023

I would give a zero stars if I could. A very unprofessional company. Do not believe anything Jack tells you. He will promise you this that and the other but doesnt follow through. You message and call him and he makes excuses all the way along. Then when you question him he gets really shirty. Avoid this car sales at all costs!!!
Feb 3rd, 2023

I was in a non fault car accident in November 2022, I was looking for a car when I went online and found Hillfield Motors and spoke to a man called Jack on the phone. Nice manner at first telling me about what he could do in my situation to help me get the car to my home address test drive it and purchase if it was right. I paid the deposit he asked for but due to unforeseen circumstances with the timing and insurance claim, I could not go through with getting the car at this time from him. After constant text messages with very little response about refunding my deposit, phone calls trying to get hold of him nothing , until last week when he said oh Ill call you back once spoken with his account I am still waiting for a call. It is now January 2023 and I am still waiting for the refund. I would say from all of the reviews on here, read the bad ones , they are true as Jack seems to talk the talk but when it comes to being honest and a decent human being and just refund me its all a little too much for him to do the honest thing. I will be taking this further if the deposit is not paid back by the end of this month. Avoid this place. Review Score :0 out 5 not even 1 actually.
Jan 31st, 2023

Warning please really think before you buy from this garage. (I am of the understanding there are two dealers at this garage but I dealt with jack) I brought a car it lasted 14months!!! Before it was scrapped and i constantly looked after it! Firstly jack says they are all checked and serviced before sale.. this can not true because he sold a car with a red warning light on the dash 1st mistake promised to get it in the garage as he said he would sort it did he ever NO! Still have all the evidence of this! The cars look great there so you put your trust in the garage but dont be fooled 2nd mistake promises, promises, promises .. but never full filled, communication once brought the car was horrendous (couldnt do enough before he got his hands on my money) There was something with the car EVERY MONTH after I brought it! I sent messages after purchase casing up jack sorting these issues that he promised and was under warranty no message response, twice picked up my calls out of god knows how many but did I get any further NO ..DO NOT TRUST JACK! My partner then had to get involved he was able to solve one issue where jack only met him half way but when I say thats all he did thats all he did, the amount of messages calls my partner made the customer care is non existent after purchase.. before hes your best friend cant do enough always picks your calls up always messages you back! So dont be fooled With money I paid for it the money I spent on it afterwards was ridiculous! I WOULD SAY NEVER BUY FROM THIS GARAGE stay well clear Ive never been sold a car in the past like this one! Since having trouble after trouble it turns out its common knowledge the people I spoke to fixing my car or even picking it up for scrap to the AA guy fixing my car road sidejack had done this to someone they knew its shocking!!!
Jan 27th, 2023