Emerald Struts Ltd

Good quality product. So easy to fit and the boot pops open it's not hard to close on my Fiesta ST . Use a little grease.
Apr 12th, 2023

I Received the struts, but after fitting they didnt work. I sent a video via email to confirm that they were not working correctly. The email correspondence seems to work on a 1 reply per week basis (if your lucky). The service is fine when they do reply, and I was offered a refund. Its been almost 3 weeks since they were delivered back to emerald struts, and Ive had no conformation of a refund, or the money. No reply to my emails either. No doubt its a great product when they work, but the customer service is shocking.
Apr 7th, 2023

Mar 31st, 2023

Two complaints. Number one the boot struts on my golf never work properly and it doesnt open the boot automatically and it has made it much heavier to close. Second complaint do not buy their dust caps. Causing me problems with the pressure in the tyres and they have all got stuck onto the tyre because the quality is poor. We had to put air in our tyre and the dust cap wouldnt budge. Rubbish design.
Mar 9th, 2023

Check the return policy before buying!! I bought struts for my 2018 Audi A3, they were far to strong. Tail went up way to fast and was a real struggle to put it back down. Returns seem to be intentionally difficult.
Mar 5th, 2023