Alexander Jewellers Ltd

Fantastic service. I took my watch in to be looked at this morning as the battery seemed to have stopped working less than a year after I had had it replaced (by someone else, not at Alexander Jewellers). The person I spoke to was very knowledgeable and happy to help. They spent about ten minutes of their time looking at the watch and determined that the battery was fine but that it hadnt been placed in the casing properly. I tried to pay for her time but she refused to take any money from me, as she hadnt needed to change the battery and said she was happy to help. I know many small, independent businesses are hurting right now and I imagine some others in a similar situation might have told me I needed a new battery just to make a little bit of cash, so I 100% appreciate the honesty and integrity here and would definitely recommend this business!
Jan 3rd, 2023

Paid 60.00 for a repair had a big black burn on links wasnt there before told me nothing she could do had waited 3 weeks for the repair would not use again !
Dec 3rd, 2022

Useless and most unhelpful
Nov 9th, 2022

Recently changed my batteries for two watches. The hadles inside of both watches had moved. I took it back and they were very polite and send it to the lab to fix it. One is working the other one still having problems with it and the time is not even aligned.
Oct 11th, 2022

First rate service in an independant jewellers. The assistant went out of his way to help me choose a watch for my wife's birthday that was competively priced.
Sep 5th, 2022