Broadwater Medical Centre

I had a recent heart problem, and cannot fault my treatment over several weeks, but then that's what I've always found by which ever Doctor I've seen at this surgery...Nurses and receptionists included. Thank you all.
Dec 6th, 2022

Have been trying to get some help with my wifes medication she had a stroke 3 weeks ago and prescribed medication form the hospital which is about to run out have spoken 3 times to receptionist who doesnt seem to appreciate how urgent this is and said all she can do is pass it on to the doctor who might contact you tomorrow one day before she runs out of one of the medicines she needs (then put the phone down as I explained how urgent it is) there use in covid as an excuse to shut you down not happy at all the receptionist need to realise there not medically trained : (
Nov 26th, 2022

Always ring back promptly after eConsult. Usually seen within 24 hours. Across different disciplines they have been really good; they a great team.
Nov 15th, 2022

I've moved so unfortunately now unable to use this GP, which is gutting. I have to say they have been amazing for the last 12 years I've been with them. Never had trouble booking an appointment, and you rarely have to wait to be seen. Considering the amount of pressure GPs etc have been under, I just can't fault them.
Nov 10th, 2022

I've been with Broadwater Medical Centre for almost my entire life, I'm 24 now and I have been with them since I was around 2 years old. They know my entire medical history, both physical and mental health and the many conditions I have. I've not had many issues with the surgery (with an exception of certain GPs I refuse to see due to the way they have treated me) or pharmacy next door. But this year, has been an absolute nightmare. Between medication mess ups, miscommunication (and outright lying to me) and being pushed into an autistic meltdown by a GP for yelling at me for an entire appointment, I'm now considering whether or not I should move surgeries. Obviously I don't want to, as this is so familiar for me and the only place I've ever regularly been for medical care. But I will be submitting a complaint to the NHS.
Oct 15th, 2022