Southern Thermal

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Install AC
Apr 25th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Install AC
Mar 25th, 2023

Feb 4th, 2023

Aaron provided a competitive quote, and kept us updated with delivery and installation time estimates. He and his team arrived when they said they would, did a neat and tidy job. We made some minor changes after the quote, which pushed the price up slightly, but Aaron was happy to accommodate and do things the way that suited us, rather than what was easy for him. We'd be happy to have Southern Termal back, and to recommend them to others. Service: Install AC
Jan 18th, 2023

(Used recently for the 358 charge but problems arose from works in 2020)I used this company in 2020 to remove storage heaters & install electric heaters. One broke just over a year later. I contacted them and they charged me to investigate the problem. I was told it needed a new part which they couldnt get hold of and that the warranty was out. I was quoted 358 for a new heater. After quite some time, they fitted the heater. Since then another has broken, I called in a different company who told me the heaters provided were not large enough for the rooms they were in, having raised this, they sent me a screw fix invoice for 69 and said you can return it yourself. Meaning they charged me 300 to put two screws in the wall! They are have said they didnt measure the rooms to find the correct size they just fitted the same as what was in situ, which I told them was not sufficient. I am now having to have all 3 heaters changed at an additional cost. I would not recommend this company at all Service: Heating system installation
Jan 6th, 2023