Santander

Staff were helpful and polite. Very professional, especially on a busy Saturday morning. Dealt with all our enquiries very efficiently.
Mar 16th, 2023

Normally excellent experience at my local Santander branch, but yesterday I was served by a staff member called Wendy , her attitude was rude and i feel she was abrupt to me. I've never come away from there feeling like that, I felt quite upset. If she was like that to all the customers they'd never come back. Not a great experience for me.
Mar 13th, 2023

We recently opened up accounts for our boys. Matt at the Santander Worthing branch was very friendly and helpful, went the extra mile and made the process easy for us. The customer service experience was second to none, and we highly recommend the Worthing Branch.
Nov 14th, 2022

Yesterday, although I have the app, I'm not confident to xfer etc. I went into your branch and a young man called sebastian dealt with my query, he went over n above, writing the process down step by step for me, what a pleasure to deal with some one that takes pride in his career and cares. Though all your staff tend to go over n above.
Oct 14th, 2022

Unbearably poor customer service. Was told " tough, remove your cad". With a shrug, when requesting a credit limit increase. Have been with Abbey national/ Santander, for over 40 years. No more, have paid off credit card, and shall be moving banks.
May 23rd, 2022