The Maples Health Centre

Receptionist you are not trained doctors and I suggest if you continue to decide wether a patient needs to see a doctor or not that you actually ask them some question regarding the matter rather than just thinking you are capable of making the decision off of your own back
Apr 13th, 2023

Mar 15th, 2023

this is the worst GP ever. ive been registered for this GP for nearly 18 years and even when im poorly theres no point calling in because youre lucky if you get a phone call appointment let alone face to face. the receptionist are extremely rude doesnt matter if its over the phone or if you manage to get into the surgery they always have a rude or patronising attitude. i have had it to my wits with the surgery and i am finally registering with a different GP, and if you care about your health i would advise you too aswell! if i could give 0 stars i could.
Mar 14th, 2023

Simply awful and a absolute clinical risk. Takes forever to get through and if your lucky enough to get through "sorry no appointments call back tomorrow" even if you call in 07.58 your 50th in the queue at 8am! They don't provide you blood test results back, I have had three and only been called once and that was only because I got quite frustrated with them on the phone. I was pre diabetic and if I had not contacted them I could have been diabetic and would not have known. Its disgusting and you really need to look at how you operate as a GP service you could really cause health issues to people that could be prevented. POOR
Jan 22nd, 2023

I think the Maples surgery are coping very well under the current circumstances; short staffed, full capacity etc. Yes the waiting queues are horrendous, but which NHS surgery isn't at present. The admin and medical staff atvthe Maples are always pleasant and helpful. So thank you Maples
Jan 13th, 2023