The Sleepwell Inn

Mar 17th, 2023

Booked this hotel on a whim on the day for somewhere new to stay. When we got there we were greeted by a lovely woman. When we got to the room one room was locked which we should have had access to as it was rightfully paid for. We first went to access the hotel facilities the pool, sauna and hot tub. The hot tub was a green colour and the pools outside was dusty and full of dirt. In the changing rooms there was no privacy another user showed me the separate changing rooms but these had no lock on so simply had to change with the chance someone could enter. Another user commented on the lack of privacy also. We decided to dine out for dinner so cannot comment on the dinner options although they did sound very nice! The room we were given was spacious and had planned to have some snacks and a relaxing evening. The car park spaces are very limited and this should be kept in mind if youre planning on leaving and coming back as its very difficult to manoeuvre in and out of. We got back and went to the kitchen where bowls and wine glasses were incredibly dirty they still had stuff in the bottom. not really what you expect at the price of a room. Although the bed was super comfortable and spacious it just lacked. The breakfest was varied however the waiter we found to be a little rude and we were uncomfortable heading to get food from the buffet as you had to go up to the waiter and chef where they both looked at you. It also stated on the menu that you could access drinks however when we went to get a drink the waiter said he would bring it to us. It did not feel like we could have multiple so left feeling thirsty. Overall the room was 3* as the second room could have been used by us if we had been given access for something that we paid for. The bed was comfy but not somewhere i would highly recommend
Feb 15th, 2023

Aug 11th, 2022

The reason for giving 3stars is because for an hotel with 4star you will not get what you expect. The room is very small, the light is very low level, the window is not opening so we couldn't have fresh air. The smell inside the room is awful. Is smell like some rodent died there. Over night you can here the pipe working from all rooms around. And the attitude of staff from restaurant was quite rude. Definitely I will not come back and recommend to anybody.
Aug 8th, 2022

Apr 30th, 2022