Kitchen Doors & Worktops

We wanted to support a local company! As other reviews, from ordering to delivery was fine. However the fitter was sub contracted. He worked by himself for 2 days and rushed out of the door with his money. The fitting was sub standard to the extent that after a week of phone calls both to the fitter and the shop we have given up. No one is interested in after sales service. We have had a leak under the sink since the fitter left the house. The cooker hood is badly fitted, one of the doors has chipped paintwork, the worktop was fitted damaged, filled and coloured hoping we wouldnt notice and the kick boards have been fitted by screwing the bottom of our cupboards. The worktop was not sealed to the tiles so water can get down the back. What can I say? DO YOU NEED THIS HASSLE!!! Services: Fan installation, Kitchen countertop replacement, Plumbing fixture installation, Kitchen cabinet door replacement
Apr 2nd, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Plumbing fixture installation, Kitchen cabinet door replacement
Feb 18th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Kitchen cabinet door replacement
Sep 18th, 2022

Service: Kitchen countertop installation
Aug 31st, 2022

I was really hoping to be able to give a 5 star review for this company. Up the point of the installation everything was going well and the communication with everyone was brilliant. The new worktop installers were fine, but the fitters who were responsible for taking the old worktop off and replacing taps etc damaged a couple of parts of the kitchen and didn't re-fit the dishwasher. I complained to the company several times over the phone and eventually wrote to them twice as nothing was being done. It is safe to say that I am being totally ignored now and I would not recommend paying a penny to this company until all complaints are resolved because they just don't care once they have your money. It would be ironic if I received a reply to this review given the no response situation, but if they do, a good first step would be an apology. 5/5 pre installation, 3/5 for installation, 0/5 for post installation Edit: I did receive a call after posting this. The problem on their end seemed to be a disconnect between customer service / sales and the fitters. I didnt receive an apology and they hung up on me. Service: Kitchen countertop replacement
Sep 15th, 2022