Bensons for Beds
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Unit 7, Parking lot, Blackpole Rd
Worcester, eng WR3 8PQ - (190) 575-9726
Hours
Chamber Rating
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Alistair Taylor
Mar 30th, 2023 -
Rob Procopiou
I ordered my bed and mattress in June for my pregnant wife to help with her back pains I was told as it was an end of range bed and that it shouldn't take longer than 6 weeks delivery! I was then told that my delivery date would be September just in time for the baby to be born to only be then told it would be a further 2 months and delivered on 22nd November!! 22nd November the delivery driver turns up with half a bed and a mattress as the warehouse had missed the other half of the delivery! I now have no bed but a mattress and a baby that is now 8 weeks old! This is a disgrace and when I called the store today the Manager seemed uninterested in really getting this escalated he simply told me I could possibly be 100th in the queue of queries which is quite simply unacceptable!!!!!
Nov 4th, 2022 -
Richard C
Knowingly sold me a damaged, returned, repacked bedside cabinet. Post sale was terrible and the guys in the store were more interested in chatting to each other than giving me any help when I was there. As a compromise I suggested a partial refund as I am unable to get back to the store due to a back problem at he mo' but have heard nothing back from them. Not surprisingly I wont be using them again.
Oct 18th, 2022 -
Shahmim Khandokar
Bensons for beds have delivered me 2 broken and damaged beds in the last 3 months. Still waiting on another bed. 3rd time lucky eh. The customer service centre is appalling. You think an apology is good enough for your poor standards of beds and a 4 to 6 week wait for another bed. 2nd time I've had issues with this company , I thought it might have been a one off but definitely not. Never will use this poor excuse of a company again.
Oct 3rd, 2022 -
Thomas Luker
Fantasic service from the newly opened worcester branch. We were dealt with factual and knowing staff who made buying a new bed easy.
Sep 27th, 2022
Contact Info
- (190) 575-9726
Questions & Answers
Q What is the phone number for Bensons for Beds?
A The phone number for Bensons for Beds is: (190) 575-9726.
Q Where is Bensons for Beds located?
A Bensons for Beds is located at Unit 7, Parking lot, Blackpole Rd, Worcester, eng WR3 8PQ
Q What is the internet address for Bensons for Beds?
A The website (URL) for Bensons for Beds is: https://stores.bensonsforbeds.co.uk/worcester/unit-7-blackpole-retail-park?utm_source=google&utm_medium=organic_local&utm_campaign=Yext
Q What days are Bensons for Beds open?
A Bensons for Beds is open:
Sunday: 10:00 AM - 10:00 AM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 9:00 AM - 9:00 AM
Q How is Bensons for Beds rated?
A Bensons for Beds has a 4.3 Star Rating from 87 reviewers.
Hours
Ratings and Reviews
Bensons for Beds
Overall Rating
Overall Rating
( 87 Reviews )Alistair Taylor on Google
Rob Procopiou on Google
I ordered my bed and mattress in June for my pregnant wife to help with her back pains I was told as it was an end of range bed and that it shouldn't take longer than 6 weeks delivery! I was then told that my delivery date would be September just in time for the baby to be born to only be then told it would be a further 2 months and delivered on 22nd November!! 22nd November the delivery driver turns up with half a bed and a mattress as the warehouse had missed the other half of the delivery! I now have no bed but a mattress and a baby that is now 8 weeks old! This is a disgrace and when I called the store today the Manager seemed uninterested in really getting this escalated he simply told me I could possibly be 100th in the queue of queries which is quite simply unacceptable!!!!!
Richard C on Google
Knowingly sold me a damaged, returned, repacked bedside cabinet. Post sale was terrible and the guys in the store were more interested in chatting to each other than giving me any help when I was there. As a compromise I suggested a partial refund as I am unable to get back to the store due to a back problem at he mo' but have heard nothing back from them. Not surprisingly I wont be using them again.
Shahmim Khandokar on Google
Bensons for beds have delivered me 2 broken and damaged beds in the last 3 months. Still waiting on another bed. 3rd time lucky eh. The customer service centre is appalling. You think an apology is good enough for your poor standards of beds and a 4 to 6 week wait for another bed. 2nd time I've had issues with this company , I thought it might have been a one off but definitely not. Never will use this poor excuse of a company again.
Thomas Luker on Google
Fantasic service from the newly opened worcester branch. We were dealt with factual and knowing staff who made buying a new bed easy.