Aston & Fincher

Very helpful and very friendly
Dec 29th, 2022

Dec 30th, 2021

Just what I asked for .
Sep 21st, 2020

Ive been a loyal customer of aston and fincher since i entered the hairdressing scene 20 years ago. In my opinion the store has kept up to date with forever changing trends and products. Have always found them very knowlageable and this has only got better since their turn around in staff. Particularly jackie, avril and lin. Keep up the good work ladies
Oct 15th, 2018

Ive been a loyal customer to The Aston & Fincher wholesalers in Worcester for over 10yrs.....When Sallys opens up around the corner they clearly had a strong rival but I stayed & never once visited Sallys outlet...... Today I took time out of my working day to stock up on products. Vat Free day, Yippee! On arriving I learn that theres a revamp of the store in process.....I can deal with this thats fine. Until everything, I mean everything Im interested in hasnt been priced.....also products Ive come specifically for are out of stock! The store has a new Manager .....I became aware of this when she, Avril Dawson, along with 2 other members of staff approached me. The staff member who I had asked to price 3 items already had become aware of my being upset & passed this information on.... The Manager asked me what was upsetting me & without being able to comfortably answer (being encircled by the 3 staff members) she proceeded to with a raised Passive Aggressive tone speak AT me! Defending her corner while saying I understand why this might be upsetting but......& continued with a raised voice...... Now Im feeling rather uncomfortable & said that I would buy the 2 items in my basket and leave..... Avril Dawson is totally unprofessional .......& Very Rude.......( Bullying Qualities to be perfectly Blunt!) Whatever I had to say was rude! & of no value at all to Avril Dawson (she showed no empathy or understanding but only arrogance) She told me that I had no right to speak to her in this way..... She spoke continually while slowly putting my items through & I even had to ask her for my receipt so that I could leave the premises.....Everyone in a close facinity would have heard, It was awful!! I wont be going back ( too scared!) and I only hope that Avril receives the Management Training She clearly needs...!!
Mar 5th, 2018