London Woolwich Beefeater

Service was slow, but I understand because the place was full. They were accommodating and apologetic about the slow service. I honestly did not mind all because it's the first time it happened, and I have been there loads of times and always received good service. Their new menu is super
May 3rd, 2023

Terrible service,we were booked for 20:00 ,after 20 minutes wait we were seated and then left till 20:45 with no table service. After I complained we were able to order our drinks and food.Its now 21:20 still no sign of food. We have now given up and left the restaurant.
Apr 27th, 2023

Apparently you can't swear in a conversation with yourself and another person in your party without being accused of swearing at staff I suggest you teach your staff that not everything said at the table is directed at them, then again after the appalling way we were treated we won't be back.
Apr 22nd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 20th, 2023

I am a regular customer at Woolwich Beefeater. Decided to go for breakfast this morning, when we sat down noticed the buffet well laid out as usual. While eating some cereal I noticed two African families and after they went up to the buffet they totally anialated it, there was literally nothing left, for anyone else. There was a table waiting for breakfast and the chef apologised and said more food was on the way, so no sooner had she topped up the buffet one of the African families went back up to the buffet and the chef said sorry can that table come up and get some breakfast first as they have been waiting and this African guy started banging on the hot plate demanding more food and was extremely rude to the chef. Anyway after everything sorted itself out this African guy kept sending his kids up to the hot plate first they emptied the tray of tomatoes, minutes later he sent his kids up and they took all the sausages. I know it is an all you can eat buffet, but I thought you are emptying the hot plate because you know the chef will have to cook more food. But when they left the amount of wasted food they took but did not eat was ridiculous especially given the current financial situation the country is in and the amount of families that can't afford to eat. Absolutely ridiculous and respect to the staff for attempting to make sure other customers managed to get a cooked breakfast. Beefeater that African family may have paid 9.99 for all you can eat breakfasts but they probably wasted three times that amount in food that was left on there table, maybe your breakfasts need reviewed. I am happy to pay 9.99 for one of each item. Keep up the good work Beefeater look forward to my next visit soon. Ian
Apr 12th, 2023