Valentine Health Partnership

The doctors and staff are brilliant never had any issues with them would give them 5 stars, the only issue I have is the painfully long waiting time to get through to reception being placed in a queue of like 40 plus and having to wait up to an hour for someone to answer and on more than one occasion getting to 1st in the queue and being hung up on and having to call back and start all over again is very frustrating especially if its regarding my 20 month old son. This review is solely based on the long waiting time on the phone and not the staff.
Apr 13th, 2023

Rude nurse consultant services via phone which trigger my anxiety Other the things are fine on the site Also, you will need to go to the centre to book your appointment, otherwise you will wait for ages to book via phone.
Feb 24th, 2023

Not recommend doctors are not good and waiting times are unacceptable
Dec 6th, 2022

All the time helps
Oct 19th, 2022

The process of ringing the surgery was testing. Half hour wait but once I got through the receptionist was polite and very helpful and said she would get a gp to contact me that day with regards to my mum's ongoing issues. Dr Ung rung within a couple of hours. I can't say enough about how helpful and professional he is. We had a call from the district nurse that day and booked a visit within 2 days. My mum has finally started having the treatment she has been waiting for a very long time. Thank you also to the kind, efficient District nurse called Ben.
Oct 7th, 2022