SIXT Car Hire - Newcastle Airport

Charged my partner and I 500 (was originally meant to be 800!) for damages that were already listed and known to them before we hired the car. Despite us showing them the list of damages and identifying it on the list to show it already existed before we rented the car, they denied it ever existing beforehand. Decided to pay the charge because it was not worth the enormous hassle of arguing with them. Horrendous service. Use another service to avoid getting scammed
May 2nd, 2023

Apr 28th, 2023

They filled my age as 33 automatically on the system without my awareness then when I went to collect the car was told I had to pay almost 45 when I informed them of my correct age. Why would I lie about my age when I know I'm going to provide evidence later on? The guy who rented the car was so apologetic and informed that this has happened to other people and that I needed to contact Sixth for a refund. I contacted Sixt and they completely wriggled out of every responsibility and refused to pay me back my refund claiming I had put the age of 33. Last time I'll ever be hiring from Sixth again! And I'd advise everyone else to stay away from them if you don't want to pay any hidden charges after hiring your car. Not to mention the terrible customer service. They closed my case twice whilst I was trying to chase up the issue, hoping that I'd be too busy to notice. Horrendous service.
Apr 24th, 2023

I can recommend Sixt for their great service and efficient handovers. Always someone onsite to help.
Apr 23rd, 2023

Nice car, nice staff, will recommend to my friends
Apr 19th, 2023