Oasis Pools and Hot Tubs Kent

Aug 24th, 2022

Very knowledgeable, told me the pros and cons of both types of chemicals I was looking at and let me make the decision. Will be using in the future instead of amazon. Happy to support local businesses like this
Aug 21st, 2022

July2022 update. Sorry to change my review as Ive had two hot tub covers go mouldy in 18 months and poor response from Oasis (basically inferring Ive caused the problem, yet the non-vita temporary cover they sent has not had the same problem. They even sent someone to check my water and tub condition, which was confirmed to be spot on yet they still refuse to accept there is a fault with the cover). Its been almost 7 weeks since I reported the 2nd fault and Im still waiting for confirmation they will replace the cover. Very disappointed in the service. Nov 2020 Fab hot tub and excellent customer service right from our initial query through to purchase, installation and aftercare. Thanks Coral and Dan!
Jul 11th, 2022

THREE MONTHS IN AND BEST DECISION WE EVER MADE. When our inflatable spa went wrong we decided to purchase a hard shell one, looked at lots on the internet, visited various suppliers but could not find one we liked. We found we had local supplier in Eastry, Oasis Hot Tubs. We called and made a visit and spoke to Coral who was very pleasant and knowledgeable, we were shown various models in their showroom, we did not make a decision on the day, we went away and thought about it, but a couple of days later my husband called and told her we would like to order one, we had to wait about 3 months but that is the norm these days, Coral kept us up to date on delivery, she also recommended the crane company. The day of arrival come, the crane arrived, then the hot tub, we had butterflies when we were watching the tub being craned in over the wall and being placed in position by very professional people, everything was perfection even the weather stayed good for us considering it was a day in October. We purchased the Sumatra 13 amp hot tub. Dan explained about the chemicals and showed us what to do and how to do it, he answered all our questions and there was a lot of them. We were so excited when he left, just couldn't wait to use it. We did have a few queries afterwards, but every thing was dealt with efficiently. We cannot fault Oasis Hot Tubs with their friendliness and professionalism, we would definitely recommend them, if we ever decide to get an even bigger one we will return to them. Here's some photos to show you how good it is.
Mar 23rd, 2022

Fantastic service from order to delivery, a totally customer centred experience and with any required help just a phone call away.
Jan 23rd, 2022