OYO Flagship London Finchley

We have stayed here during winter and the hot water system was not working, we got promised to compensate for the nights we stayed without hot water in December but we didn't get anything back! The location was good next to bus stop and near a lovely Turkish halal Resturant.
Feb 23rd, 2023

Dec 11th, 2022

Dec 10th, 2022

Zero I had the disfortune of staying for 5 nights as I was in a training course nearby. I couldn't wait to leave. Deluxe room and breakfast was paid for.I received no breakfast,I wasn't refunded . The reception was not welcoming I was ignored every time I passed by. Customer service is way down on the list at this hotel. The restaurant/Bar area is served by a lady who wears her uniform jumper inside out for some reason. Hotel smells of a mixture of Bombay mix ,Body odour and vinegar. Decor is very dated and really rundown. Soundproofing is non existent so while in bed you can hear everything, Cars in car park, Kids inhaling Co2 gass and playing music in cars. You can hear The Lady's of the night that are delivered to the hotel every night knocking on the rooms and the services they are there to deliver. The spacious room has a small heater on the wall so put it up high straight away to warm up the damp room. Window has large gaps where condensation covers the window and black mould is present. Water puddles collect on window seal and run down the wall This is not cleaned up by the cleaners . Bed is soft . Black long hair already underneath the quilt to great me . The hairs appeared in the toilet the following evening upon my return (I have Bald head). This really needs to be taken over by Premier Inn with new staff.
Dec 5th, 2022

I had a one night stay for an event nearby. Roughly equidistant from two tube stations, it's not hard to get to. Check in was quick and friendly, the staff were superb throughout. The room was clean and comfortable, everything worked, including air conditioning. Wifi was fine, with no obvious sign-in restrictions or limits. I enjoyed a beer at the restaurant in the afternoon, and breakfast was decent the following morning, but I ate at the event in the evening so can't say much more there. There's a cinema and bowling alley nearby if you need to while away some time, and a few associated restaurants. If anything the bed was almost too comfortable, with me falling back asleep and being later than I'd like for breakfast! Overall a great hotel for a short stay in the area.
Nov 27th, 2022