SK Direct LTD

I bought a ford kuga from SK Direct recently and cant praise the customer service I received enough. Sanj was helpful and gave me so much advice from start to finish. Thank you SK DIRECT will definitely recommend
Apr 6th, 2023

Pleasure to deal with. Exchanged my car with S K Direct. Excellent deal - very happy with my new vehicle! Would highly recommend. Professional and helpful.
Mar 31st, 2023

Dec 6th, 2022

AVOID AT ALL COSTS!!!, bought car with full service history, within 4 weeks engine managment light comes on, call garage for repair, get passed to the warranty company, in the end i took it back in person and they sent it off to be fixed, went to collect the car after 2 weeks to be met with another fault, when pointed out to the mechanic all i was met with was being told the original problem was 'sorted', took another mechanic to actually do anything, car gets left for another week and a half to have the dashboard sorted out, pick up the car get 15 miles down the road and boom engine managment light is back have emailed twice to which my read recipt tells me they have been read, with no reply have also called and left voicemails with no reply. Image shows date and time the light came back on after collecting it the same day and driving for all of 20 minutes Now exploring any legal options and having to find another garage to do the work. DO NOT BUY ANYTHING FROM HERE!!!!
Apr 2nd, 2023

Worst vehicle Ive ever bought was sold with full history with vw and timing belt done Timing belt wasnt changed and was two years over its date of life expectancy and was on the verge of snapping clutch failed one week after purchase along with the EGR valve, the washer bottle leaks, the stop start dosent work due to a broken wire in the loom and the EGR pipe from the manifold has a split in it all these issues are from purchase The dealer was supposed to clear my existing finance off but didnt now I have an unpaid marker in my credit file this is a breach of his credit license The warranty isnt worth the paper its written on its always wear and tear or we dont cover that Ive messaged the dealer a few times but hes not interested so far Ive forked out nearly 1500 in repairs to a van thats my livelihood
Mar 13th, 2023