Orton Group

Grade A service, friendly polite, explained all the work as they were completing it and offered advice for future work that may need to be completed.
Feb 2nd, 2023

Had a job interview at 9 o'clock, signed in told to sit down, sat there for 25 minutes without anyone coming back to me so walked out.
Mar 30th, 2022

waste of time had a van sat outside our house with driver in passenger seat messing on phone and i couldnt park my own van. phoned the company and still sat there ages
Dec 7th, 2021

The Orton Group fitted a new boiler for us under the Government's boiler replacement scheme in May 2020, we qualified because our old boiler was faulty and my husband is disabled. The installation went well although the new pipework and finish to the wall in the kitchen was unslightly and the boiler was situated too low for it to enclosed in a cupboard but at the time I was just grateful to have it fitted at a reasonable cost to us. We've had a problem with the thermostat for the last 6 months with it not saving settings etc. I twice rang the contact number for Orton Group yesterday, was twice promised a call back because engineers were busy but no-one called back. I received a call this morning from them, I explained the problem and was told the 2 year warranty document was from E-on who commissioned the work and their warranty was only for 1 year, they couldn't help even with a simple enquiry. After a lot of googling I discovered the batteries in the thermostat needed changing - I didn't know it had batteries! Such a simple solution that could have been resolved in that call back this morning especially as I'd explained the problem 3 times. You're probably thinking "What a dimwit" - I'm in agreement! But in my defence, as someone who's approaching their 3 score years and 10, all I wanted was someone to help me sort the problem instead of dismissing me. Service: Installation
Oct 31st, 2021

The electrician was very good,he had a bit of a job on his hands replacing the extractor fan but managed to do it and left premises clean and tidy
Sep 9th, 2021