Tudor House Veterinary

This surgery was recommended to us as the best place to use for our bulldog. They are an hour drive away from us as not only were they recommended, they were the nearest who could do an elective section on our bulldog. We booked with them 3 weeks before the event pups were due and were asked to take her in on day 60 for reverse progesterone testing. We took her in, had her bloods taken and we waited in our car until the results were ready, 30 mins later we were told she wasnt ready according to the reverse progesterone readings and to bring her back day 62, but to call them if anything changes The following afternoon (day 61) our girl was showing signs of being in labour. We called to advise them that wed need to bring her on only to be told that because there was an emergency in, they could no longer do our girls surgery. Now, I understand emergencies happen, and I hope the dog involved is ok, but there was no contingency just a sorry, youll have to find somewhere else it was now 3:30pm, we have a girl in labour and nowhere to take her. After over an hour of phone calls we found somewhere, who were brilliant. But at the cost of almost 40% more because we were now out of hours. We booked in advance to ensure our girl Would be looked after. At the point we booked, someone should have said in case of emergencies youll need a back up plan I am glad our girl and the puppies arrived safely, but it was no thanks to Tudorhouse, who left us entirely in the lurch. No contingency, no emergency alternative, no recommendations nothing. I would never put my trust in them again.
Mar 30th, 2023

Waited 30 minutes for my appointment, no apology. Then had the pleasure of paying 20 for 10 seconds work. Was actually a follow up appointment. Worse vets office be come across in years. Avoid at all costs
Apr 12th, 2023

Heard great things about Tudor house, all over the country! Used them for our dog, traveled up from south wales, and it was certainly worth the trip! Fantastic staff, attitude, and atmosphere! Very clean inside and out! Couldnt recommend enough! Prices are very affordable too! Keep up the great work guys!
Apr 6th, 2023

My bulldog came in for cherry eye removal last week, I was a nervous wreck however everyone there was amazing so reassuring and just fantastic! Lola is recovering so well, her eye looks amazing and I honestly would recommend them to anyone!
Mar 4th, 2023

Took a neighbor and her puppy for its first visit. Service was good but the car park was a trying walk for my restricted movement
Feb 25th, 2023