Penn Manor Medical Centre

Unable to offer anything positive about this surgery. It used to be one of the better ones however constantly changing doctors and receptionists who have no idea of procedures or the ability to use common sense has taken over. My advice is to change surgery as I have now done, anything would be better than this joke of a practice. Thank you for not helping me and my fractured finger!
Apr 26th, 2023

Absolutely terrible, find somewhere else to register!!!
Dec 24th, 2022

This surgery is a joke 2 hours on the phone waiting to speak to someone and went from 35th in queue down to 1 and then you get cut off why cant you ever speak to anyone and make appointments its got to be the worst run medical center in the country Ive not needed the doctors for years and the only time I need it as my situation is urgent !!!!! and this is the process Im going to be taking this further Here we go again need to make appointment to see doctors been Ill in bed for 5 days ring at 8 and it says there is 29people in front of me just as it turned 8 and all appointments are booked for today . Appointments are taken ? How is that possible it never even go to 8.01
Dec 23rd, 2022

Dec 23rd, 2022

This is a review for the care my father has received in the last few weeks from Penn Manor medical centre. He is elderly with chronic heart condition and has been in and out of hospital in the last year. He recently went back into hospital and was given new medication but when he came home he experienced side effects when he started taking the medication. We contacted penn manor to make them aware. i could hear care and compassion in the receptionists voice when she took my call and it made me want to cry because it is so hard getting thorough to the doctors and the fear that you wont be taken seriously is genuine. Dr Sehdev called back and he is an excellent practitioner. His systematic, thorough care ensured that he looked at my dad as a whole person not just his heart condition. He made calls to the cardiology team at New Cross to review the medication in light of the side effects and dads history of falls. He also worked with the practice pharmacist, I didnt even know there was one but she was lovely and so helpful too. He came to review dad when he was being seen by a HCA (also lovely) for a blood test and urinalysis so he could act on the results straight away. He has kept us up to date, kept in contact with cardiology throughout a really difficult time and this is a model of what care should be. Lloyds pharmacy next door have also been brilliant.
Nov 29th, 2022