Burke Bros Moving Group

Book through RAC for old couple waited over 10 hours broken down and they never even turned up. Not even a phone call. I called 10 and a half hours later to cancel and they lied and said they attended1/2 hour ago (They weren't, I was with the breakdown myself) . DISCUSTING lies.
Feb 11th, 2023

Do Not Use This Company. We asked Burke Bros to move us from Sutton Coldfield to Bournemouth. We had a 4 bedroom house and wanted to move some of our belongings to storage and some into a rented flat. On the morning of the move two operatives turned up which I found very odd as we had quite a few items to load on the truck. 4 hours into the move it came apparant that the operatives weren't going to finish the job so me and my partner (retired) had to help them which is not what we expected. 8 hours later we managed to load the last items onto the truck and then continue our trip to Bournemouth. Due to the amount of time taken to load the truck, we missed our appointment with the letting agent to collect the keys to our flat so had to drive to Southampton the next day to collect the keys. To add to the stress, we had to help the operatives unload our belongings into storage due to other removal men complaining the truck had blocked the loading bay so noone else could use it. Burke Bros made our moving day the most stressful time and would never recommend them to anyone. On top of this, we have never had an apology or a phone call from Gary to explain why he only put two operatives on our move. The only plus point was the two operatives who worked very hard.
Nov 5th, 2022

Positive: Professionalism, Quality
Oct 24th, 2022

Sep 28th, 2022

Positive: Professionalism, Quality
Aug 15th, 2022