Lea Road Medical Practice

Apr 23rd, 2023

Apr 8th, 2023

Is it normal to be phone called to make an appointment to discuss your mri results, only to find the doctor you have an appointment with say "so what can I help you with". So I have to say "to discuss my MRI results! I understand if I was a walk in, or an appointment, but the fact I'm telling this GP why I'm there only for her to then look at my scan and tell me I have arthritis is an absolute joke!!
Mar 1st, 2023

Wouldn't even give 1 star to be honest. By far the worst doctors ever! Reached out the mental health support kept being told to call back at 8. I was in a bad state so kept trying daily to keep being told the same again. Evenentually got an appointment. The doctor phone at 6.45 PM!!!! Left a message saying sorry couldn't call earlier but I will phone you tomorrow. She didn't phone. Its been 5days and heard nothing still. So contacted doctors again explained all this and got tole. Call at 8am. Reception woman did not even care I said I need medication I need help and need fit note for work and completely went silent on phone. Asked for complaint procedure in which she gave half a email address and went completely silent on me whilst typing in background I said can I have the rest of email! Absolutely disgusted. We reach out for help and get nothing.single mom of 3 young children can't be sat in hospital with 3 young children with mental health problem for hours and hours. This just is not fair. Zero compassion! Clearly heart is not in the right job.
Jan 29th, 2023

Cannot fault this practice .yesterday I phoned for an appointment got telephone appointment. Face to face appointment later in the day . Receptionist was helpful .. hadn't seen this particular young lady before. Speak as you find
Nov 26th, 2022