Lilliput UK Ltd

When I was looking for a small-factor monitor that looked good and fit my budget, a colleague recommended LilliputUK. I ordered the monitor online and it arrived the next day. excellentservice. strongly recommended
Oct 6th, 2022

Very poor customer service with failed promises. After I was informed that new stock had arrived I was promised a replacement monitor before Christmas. Unfortunately this failed to materialise. I now presumed the replacement would be sent out after the holiday. Paypal notified me of a refund so I called and spoke to Keith. I clarified what we agreed before Christmas and asked why a refund had been issued. This is where the story changed again. I was told the stock was for someone else! Well in that case why didn't they let me keep the unit I had until new stock was available? So now because of their incompetence and dishonesty I'm left without a monitor. Definately one of the worst customer experiences I've had.
Nov 7th, 2021

Sep 8th, 2020

Excellent service and speedy, too. From the first telephone enquiry, it was a refreshing change to get straight through to a helpful and knowledgable person rather than call centre menus, etc. Keith was very helpful and my order arrived safely the next day. Even when a small accessory item was missing from the box, this was resolved quickly by Keith and rectified within 24 hours. Amazing personal service. Would definitely order from them again.
Jul 2nd, 2020