Dr Kainth Doctors Surgery

Phoned for appointment no reply 2 weeks now need appointment ASAP. Can't even go with out appointment very disappointed Mariea almahri
Jul 7th, 2022

I have been a patient here for many years. I have never really had a problem with Dr Kainth, always polite and friendly. The problem is the phones and appts. You can be caller no 1 for half an hour , how on earth can that be? Since Covid , it is 10 times worse. I really am not someone who complains very often but I feel this is justified. I work at a GP surgery myself so I know how hard it can be , but to me you need to have patients to have a job , without them there is no practice. I have had a medical issue for a few months but as I am always at work I waited till I had time off to sort it . Called yesterday to ask how I get to speak with the Dr to be told to call back tomorrow before 12. Called back today at 10 am , was caller no 1 for 33 minutes. A polite lady answered and asked me what my issue was , I gave her all the details for her to tell me they are finishing appointments at 11 so I can not be seen today .I said I will wait till another day but she said they can not prebook appts. First she said you would need to be here in 5 minutes and when I said I could she was a bit shocked and put me on hold . When she came back on the phone she said it was too late for today now. She said to call back at 8 the next day , obviously with everyone else who wants an appt. I explained you can not get through that I have been trying for 33 minutes, apparently that is what you have to do . I am so frustrated and disappointed with the service Sad to say but I think it is time to find a new surgery that actually want to help their patients.
Apr 24th, 2022

My son has been struggling with his mental health for coming on two years. At the beginning, I considered circumstantial reasons such as teenage hormones, change to high school, and covid. After trying various options it became clear that he needed further support such as counselling and has been referred. Now as everything medical there is a waiting list which is fine but in the meantime I need support. My son isn't sleeping and is awake most of the night crying due to extreme anxiety, he shakes uncontrollablly throughout his whole body due to anxiety and is also struggling at school. He is in pain and suffering and I know there is medications to support in the meantime whilst we wait for therapy. I am disgusted with Dr Kainth, he doesn't even have the common decency to talk to me on the phone. He says he won't prescribe medication for children, despite pharmacies and other doctors saying there is support available. I am now changing doctors to someone who has some compassion and wants to help. I understand my son is a child but he is suffering daily and all this doctor does is refer us onto other people so he doesn't have to deal with it. The patient care is shocking and I urge anyone to seek a new doctor. My partner was diagnosed last year with cancer and his only symptom was acid reflux, luckily he had a doctor who took time to investigate and help him. If he had, had Dr Kainth as a doctor, he would of sent my partner home with medication for heart burn and most likely died. Thankfully my partner had a good doctor who took the time to listen and help. I guarantee at some point someone will have a serous illness undetected because this doctor is useless and doesn't care about his patients. Never use this doctor if you care about your health.
Apr 9th, 2022

Disgusting customer service, staff don't send the correct medication over to the chemist, can never get through, can never get a Doctors appointment, you ask them a question why they haven't done there job properly then they don't answer the question properly
Mar 9th, 2022

Dont expect them to answer the phone, they cant be bothered! Have been caller number 2 for 30 minutes now
Oct 17th, 2021