Willow House Chinese Takeaway

My daughter ordered food via just eat that cost her 47 (with del charge)..however when the food arrived it was clearly over cooked in old oil!, you could taste it.. I called the establishment to complain and told them Id be returning the food and wish to have it replaced/cooked fresh, 15 mins later I arrived and returned the old food in replace for the fresh. All in all the food was replaced with no problem and was definitely better then previous, the chips and batter balls were better but still tasted of old oil alittle (was not over cooked this time though). If they just cared more about how the food went out and didnt over cook items and changed their oils regularly then this place would soon see more trade and return to the banging place it used it to be. But thankyou to the girl on the phone who happily exchanged our food- props to her
Mar 30th, 2023

Food : 4/5 | Service : 5/5 | Atmosphere : 4/5 More
Mar 5th, 2023

This chinese is up there with the worst I have ever had. Chips cooked 7 days a go and heated back up. Curry scooped out of the canal. And uncle Ben will be turning in his grave with the standard of the rice. The spring rolls had no spring in them. The salt and pepper chicken reminded me of batter bits from the chippy. All said and done at least I have 2 containers to use for my dinners. Thanks for wrecking my weekend. I reccomend setting up near Winson Green prison, as there food needs competition.
Feb 28th, 2023

Terrible terrible food. Salt and pepper chips were soggy. House special chow mein consisted of 2 king prawns and 2 pieces of pork, no variety.Everything was bland no flavour.. GO SOMEWHERE ELSE!
Feb 20th, 2023

The most Awful food Ive tasted it all went in the bin and cost me 15.60 greasy rice awful ribs would never order from them again oh and cold
Feb 13th, 2023