Wollaston & Bozeat Surgeries

I had a wonderful experience this morning when calling the surgery and speaking to one of the reception staff members. She was very polite, informative and caring on the phone. Thank you very much.
Mar 20th, 2023

So glad I left this surgery for a new one in Wellingborough. I wish id done it years ago. There is no comparison. My new surgery is well run, plenty of helpful receptionists, plenty of services, they're on the ball & the gp I have seen gave me time to talk & explained things. Doctors at Wollaston were lazy and rude.
Mar 13th, 2023

Impossible to make an appointment. If you do get on to their callback list, they dont always call you. The surgery itself is ok but the reception team make it impossible to access.
Mar 9th, 2023

Once you are able to get an appointment the drs and nurses are very good, caring etc. That's why I gave it 2 stars... For the surgery itself and the reception I would give it no stars if I could. They make it impossible to book an appointment in advance. Even if you are not ill and just need a conversation with the Dr. You HAVE to call on the day at 8 am. Then you are either cut off because the lines are too busy.. Or you are number 100 in the queue. Between 8-9 you have to get ready for work, get your children ready for school, take them to school.. Etc. I can honestly write a book about how badly this surgery is run. It feels like the reception is trained to block anyone to get the best and adequate care. You can't leave a message, you can't email them, even if you need paperwork sent to them. You can't visit the surgery without an appointment. The reception is located in Corby/Derby so there is no way you can speak to your own surgery. Avoid this surgery..
Mar 5th, 2023

Terrible service can never get through on phone .staff zero interest in helping
Mar 2nd, 2023