Enterprise Car & Van Hire - Woking
Hours
Chamber Rating
-
Alastair Neilson
Very helpful and friendly staff. They were able to rent me a vehicle at very short notice for the weekend and everything was done in a polite and professional way. I appreciated the time being spent to walk me through how the electric vehicle worked before driving away.
Apr 23rd, 2023 -
Robert Cook
Sadly, I have been having an extremely poor experience with Enterprise Woking. The vehicle was presented to me with a broken mirror, and I was assured this was noted in the paperwork. But for some reason the paperwork could not be shown to me and I was told it was in 'another system'. The mirror fell out following a light tap from another vehicle. When I returned the vehicle the branch assured me the fact it was already broken would be taken into consideration. Enterprise has since taken 463.35 from my account to pay for an entirely new mirror, and they deny it was already broken. Additionally, they claim to have not received my photographs I took during collection of the vehicle (showing the damaged mirror). We've always had a good service from Enterprise, but this experience is leading me to take our business elsewhere. EDIT: Following the comment from Enterprise below, I emailed them and can confirm they did absolutely nothing to try to resolve the issue.
Mar 22nd, 2023 -
Steven Moran
Great customer service would defiantly go back again
Mar 21st, 2023 -
Rob McGladdery
Very helpful skilled staff
Mar 12th, 2023 -
Ian Mcmurray
Great place a a very nice girl who sorted the van 10/10
Mar 10th, 2023
Contact Info
- (148) 366-2219
Questions & Answers
Q What is the phone number for Enterprise Car & Van Hire - Woking?
A The phone number for Enterprise Car & Van Hire - Woking is: (148) 366-2219.
Q Where is Enterprise Car & Van Hire - Woking located?
A Enterprise Car & Van Hire - Woking is located at College House, College Rd, Woking, eng GU22 8BT
Q What is the internet address for Enterprise Car & Van Hire - Woking?
A The website (URL) for Enterprise Car & Van Hire - Woking is: https://www.enterprise.co.uk/en/car-hire/locations/uk/woking-u138.html?mcid=yext:245709
Q What days are Enterprise Car & Van Hire - Woking open?
A Enterprise Car & Van Hire - Woking is open:
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is Enterprise Car & Van Hire - Woking rated?
A Enterprise Car & Van Hire - Woking has a 4.2 Star Rating from 140 reviewers.
Hours
Ratings and Reviews
Enterprise Car & Van Hire - Woking
Overall Rating
Overall Rating
( 140 Reviews )Alastair Neilson on Google
Very helpful and friendly staff. They were able to rent me a vehicle at very short notice for the weekend and everything was done in a polite and professional way. I appreciated the time being spent to walk me through how the electric vehicle worked before driving away.
Robert Cook on Google
Sadly, I have been having an extremely poor experience with Enterprise Woking.
The vehicle was presented to me with a broken mirror, and I was assured this was noted in the paperwork. But for some reason the paperwork could not be shown to me and I was told it was in 'another system'.
The mirror fell out following a light tap from another vehicle. When I returned the vehicle the branch assured me the fact it was already broken would be taken into consideration.
Enterprise has since taken 463.35 from my account to pay for an entirely new mirror, and they deny it was already broken. Additionally, they claim to have not received my photographs I took during collection of the vehicle (showing the damaged mirror).
We've always had a good service from Enterprise, but this experience is leading me to take our business elsewhere.
EDIT: Following the comment from Enterprise below, I emailed them and can confirm they did absolutely nothing to try to resolve the issue.
Steven Moran on Google
Great customer service would defiantly go back again
Rob McGladdery on Google
Very helpful skilled staff
Ian Mcmurray on Google
Great place a a very nice girl who sorted the van 10/10