GfK
Hours
Chamber Rating
-
Dragos Mistoiu
Jul 3rd, 2018 -
Becki Petrel
This is how they make their money: clients pay them and they avoid rewarding participants: ------ You install their MediaTrend app in your smartphone and tablet, and continue to use your devices normally, or daily as I was doing. ------- They promise 10 reward voucher per month per device with regular use (so their website stated when I enrolled). ------- A month goes by, in the second month ... you send them reminders for missing rewards but NO REPLY. Instead, you receive 2 x 10 reward vouchers BUT it should be DOUBLE that at the end of the second month!! ------- So, you tell them by email but again No REPLY No EXPLANATION. ------- Around the end of the 3rd month, they send you another token reward 5+5 voucher BUT BY THEN you realise you've been taken for a ride THEY STILL OWE YOU 3 x 10 voucher!! ------- So, you uninstall their app from your 2 devices and in a few days YOU START TO RECEIVE their emails AND I QUOTE: "We've noticed the Digital Trends App on your Smartphone has been inactive for the last week. If this wasn't planned - it's lucky we've got in touch! We'd advise closing the app, restarting your smartphone then re-opening ..." AND I RECEIVED THE SAME for my tablet. ------- SO THEY HAD MY BROWSING DATA, I DID NOT GET the reward accordingly, and clients paid them!! -------- With regards to surveys GFK almost always states a misleading time, their surveys last 3 times longer than stated, or they kick you out when they've collected enough info just stating that you did not qualify... ... There would be more to say about them after years I did put up with their bad behaviour toward the very people they need, the respondents! Please use a serious company that do not abuse respondents time and data.
May 14th, 2018 -
Rebecca Wilson
May 3rd, 2018 -
Dan Plumbley
Jan 9th, 2018 -
Ian Buttaci
Oct 21st, 2017
Contact Info
- (207) 890-9000
Questions & Answers
Q What is the phone number for GfK?
A The phone number for GfK is: (207) 890-9000.
Q Where is GfK located?
A GfK is located at Dukes Court, Woking, eng GU21 5BH
Q What is the internet address for GfK?
A The website (URL) for GfK is: http://www.gfk.com/uk
Q What days are GfK open?
A GfK is open:
Wednesday: 7:30 AM - 7:30 AM
Thursday: 7:30 AM - 7:30 AM
Friday: 7:30 AM - 7:30 AM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Q How is GfK rated?
A GfK has a 3.8 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
GfK
Overall Rating
Overall Rating
( 9 Reviews )Dragos Mistoiu on Google
Becki Petrel on Google
This is how they make their money: clients pay them and they avoid rewarding participants: ------ You install their MediaTrend app in your smartphone and tablet, and continue to use your devices normally, or daily as I was doing. ------- They promise 10 reward voucher per month per device with regular use (so their website stated when I enrolled). ------- A month goes by, in the second month ... you send them reminders for missing rewards but NO REPLY. Instead, you receive 2 x 10 reward vouchers BUT it should be DOUBLE that at the end of the second month!! ------- So, you tell them by email but again No REPLY No EXPLANATION. ------- Around the end of the 3rd month, they send you another token reward 5+5 voucher BUT BY THEN you realise you've been taken for a ride THEY STILL OWE YOU 3 x 10 voucher!! ------- So, you uninstall their app from your 2 devices and in a few days YOU START TO RECEIVE their emails AND I QUOTE: "We've noticed the Digital Trends App on your Smartphone has been inactive for the last week. If this wasn't planned - it's lucky we've got in touch! We'd advise closing the app, restarting your smartphone then re-opening ..." AND I RECEIVED THE SAME for my tablet. ------- SO THEY HAD MY BROWSING DATA, I DID NOT GET the reward accordingly, and clients paid them!! -------- With regards to surveys GFK almost always states a misleading time, their surveys last 3 times longer than stated, or they kick you out when they've collected enough info just stating that you did not qualify... ... There would be more to say about them after years I did put up with their bad behaviour toward the very people they need, the respondents! Please use a serious company that do not abuse respondents time and data.
Rebecca Wilson on Google
Dan Plumbley on Google
Ian Buttaci on Google