MacroCare Dental Health

Rude and inconsiderate. Called me five times within 2 hours and when I called back and asked if they had appointments they proceeded say okay and hang up.
Apr 19th, 2023

Attended this clinic during childhood & into my 20s. Also had a "Six Month Smiles" work done (it took over year). Have since found that my other dentists are much better. The 1 star review is partly because the receptionist / assistant, Hamid's wife, has frankly traumatised me. Booking appointments was incredibly stressful and hard. I was in huge amounts of pain during my orthodontics treatment and my teeth would often move cm's within a week. Hamid would tell me I must come in after certain teeth had moved a certain amount. Yet when I tried to book an appointment I would be berated and insulted on the phone by her, then told to go away. Partway through my orthodontic treatment I had to move away for work and so travelling in would require 1.5-2 hours minimum each way. On one occasion I had a confirmed booking, I arrived and the receptionist (his wife) literally started shouting at me until I left. Her behaviour was disgusting, dehumanising and unprofessional. I felt horrible anxiety going to this clinic and I was so incredibly happy when my treatment finished and when I found out other dentists can fix/improve the work this clinic did on my teeth. I do not know if other patients experienced this but I can only surmise that the receptionist is either racist against immigrants or sexist against women. I found her behaviour completely baffling and unacceptable. I would actively pay money to not go here.
Dec 4th, 2022

Modern dentistry at it's best. Hamed has helped me to look after my teeth effectively for 20+ years. He has also resolved emergency dental work for my family when their regular dentist was available. Friendly environment too so if you've left seeing the dentist for a while would be a good one to go to.
Sep 26th, 2022

Always treated with care and never had any problems with the staff or with the service. Highly recommend!
Apr 4th, 2022

Great service, friendly approach, takes his time and makes sure to get the job done. Thank you!
Dec 31st, 2021