HSBC

Opening hours on Google are inaccurate, the branch isn't open on Saturdays and shuts at 4:30 during the week. It baffles me how anyone on a normal schedule could even make it.
Jun 6th, 2022

Good job we met Nicky as the other staff couldn't be bothered to get off there seats . Much quicker with there charges than the staff are helping customers
May 15th, 2022

There is a notice in front of the door of HSBC Woking explaining that Saturday it's open from 9.30 to 1pm but a lot of customers came in front of the main door entrance and the HSBC branch Woking is still close, I was counting on it today that's why I didn't go yesterday Friday on 18 of June, absolutely not fair
Oct 24th, 2021

If I could put zero star I will. I have never been treated that badly from a bank.. completely incompetent and useless. I wanted to open a joint account so I called hsbc to know whats the process. They said that I could just turn up at a branch and they will open it with the documents they told me to bring. So we went to Woking branch and the women there say they dont open account at the branch anymore , its done online so she booked an appointment for us on Monday at 10am. We never received any calls. Im fact i had to call hsbc three times to be told that I have to call a number and it will be between one to two hours on the phone to open an account. After three long calls , they said someone was going to call me back today at 3.30pm and no one again did. Jokers ! I dont have anymore time to spend for this bank. Shame on you for being so incompetent and treating people that way ..! Train people so they know what theyre talking about !!
Oct 6th, 2021

Waited 20 minutes with no acknowledgement Management clearly need to sort out a staffing issue
Jan 24th, 2020