Vodafone

WITNEY BRANCH. At 10:20am People are stood outside of shop waiting. A passer by said theyre never open or always late. Website says Open at 9am. Shop front signage says Open at 9am. No its not! Ringing main number gets you nowhere as they lie to you. Wont take a complaint. They lie by saying theyve spoken to a Manager (rubbish), ask you to go online or make ridiculously lame excuses trying to avoid an internal investigation. Shockingly bad Customer Service.
Apr 20th, 2023

Got brilliant help from Jomir today in the Witney store, he was very professional and courteous and sorted my two problems out in a couple of minutes - thank you so much Jomir. (In contrast, I'm just back from International travel where I tried to get the two problems with Vodafone sorted, and spent literally hours on the phone to Vodafone's call centre. They were absolutely useless and never sorted my problem).
Mar 29th, 2023

Jomir is exceptionally helpfull and an absolute delight to deal with. He always goes out of his way to make sure you're happy.
Mar 3rd, 2023

Visited nearer the close of day, store was less busy. Spent time with Elliott to find a new phone, he was knowledgeable and very helpful. Even with my limited idea on tech details, the product, usage, data and terms were well explained. A most positive outcome. As a minus - the stores internet connection was slow, intermittent and obviously embarrassing. Not the best for a phone and internet seller!
Feb 18th, 2023

Feb 12th, 2023