Witham

It is freezing cold and the waiting room at witham station is closed to the public ... it is open for the staff that work there .. this is bad for the older people
Mar 22nd, 2023

Wouldnt even give it one star. The staff specifically Charlene is incredibly rude. Calls people rude names, shouts at people and has a horrible attitude. Extremely rude to children. She seems so passionate about HER platform (3+4) however it is covered in rubbish and looks rundown so maybe she should clean it as shes so passionate. Dont ask her for help because she will make you feel like an idiot and will be straight up rude. Greater anglia need new staff! How can you expect people to pay the amount of money they do for there tickets with such bad members or staff and customer service. Letting witham station down.
Jan 28th, 2023

Very expensive
Jan 22nd, 2023

No stars if I could. Greater Anglia really needs to get rid of Charlene and Colin who I found to be very rude and Obnoxious. I would like to know why when asking a simple question about if there are trains on 27 December you get this miserable, surly woman called Charlene who gives out very confusing information. Then when you ask her to clarify her information she starts getting confrontational. She then calls this man (Colin) who was next to her and heard the conversation and said he was the supervisor over and his attitude was equally as rude. His response was I heard everything and pointing his finger at me told me I was the problem and if you want to complain heres a form and its people like you that are the problem. Heres my message to Colin and Charlene you clearly dont like dealing with the public, so why dont you find another job because its people like you with your disgusting, surely, miserable attitudes who are doing a disservice to Greater Anglia. I will be making a complaint.
Jan 2nd, 2023

Dec 27th, 2022