Witham Charity Shop - Havens Hospices

Apr 12th, 2023

If I could leave 0 stars then I would. Embarrassingly poor customer service for charitable shop. Today I dropped off a large bag of clothes as I saw it was connected to New Look and we could get a 15% off voucher. I asked what I can only assume the Manager, who spoke to me disgustingly saying she hasn't got them. I really think if this was the manager, she should rethink how she speaks to her customers because it is very poor and you should know better. Regardless of the voucher I wanted to drop the clothes off to charity, especially Havens as its one that is close to me. If It says online that the shop offers a specific service, then you should be expected to be asked the question and maybe have a polite response for your customers instead of a sarcastic, rude attitude. If it was any other shop I would not of transacted there and left my charity items however due to it being a Havens shop I did.
Jan 20th, 2023

Lovely selection of clothes. Reasonably priced. Staff are really helpful too.
Feb 1st, 2021

Feb 20th, 2020

Good clean charity shop, also sells some new goods, including a very reasonably priced range of new handbags. Their windows are always well-dressed and attractive. There are some very good items of clothing to browse through, and what better charity to support - children's hospices.
Nov 24th, 2019