DPD Local

Your account has been put on my radar as one with low parcel volumes. Our depot is servicing it at virtually no profit. I needed to find out if there was any opportunity for additional parcel volumes, and therefore keep your rates at the level they are at currently. As you run a business yourself, I'm sure you can appreciate that operating at a loss is not something that can be sustained for any length of time. From my conversation with ( . . . . )it is clear that we can't compete on price with (. . . . ) , and so reluctantly have made the decision to return the rates on your account to our standard tariff. This I informed David of during the course of our conversation. I now attach formal notification of this course of action. The new standard rates will take effect from 3rd December and details will be sent to you then. You may wish to consider using a service such as Parcels 2 Go, and to whom we are affiliated. The rates are competitive, with no obligation on set parcel volumes. ( also very rude voice left on phone from m......e) 2018
Feb 9th, 2023

Worst costumer service ever. Waited for collection no one turned up. Website said they came to house a d were told nothing to collect. Was at house all day. Costumer service even worst. Could not answer questions and constantly saying I apologise for inconvenience caused. I cancelled order. Never received such bad costumer support
Feb 3rd, 2023

Good company to work for helpfull staff
Aug 7th, 2022

Jul 28th, 2022

Deliver safely and with updates
Jul 24th, 2022