Platinum Properties (Ely) Limited

We like to support independents where we can and is part of the reason for choosing Platinum Properties for finding and vetting tenants. Maria is fab! She is extremely knowledgeable, always really helpful, and so friendly and welcoming.
Feb 17th, 2023

I was a tenant with Platinum Properties for over 3 years. I have only good things to say about them. - Whenever we had technical issues in the flat, such as heating or hot water issues, they would fix them as soon as possible, usually within a couple days. They never tried to charge us for any of these fixes. - Increases in rent over the years were small enough (possibly even below market rate) that there was no reason for me to complain or contest. - Returned our full deposit without issues (we used one of their suggested cleaning services for the end-of-tenancy cleaning). Overall, I can attest that, probably as a consequence of being a company with a smaller portfolio compared to other larger letting agencies, Maria and her crew give a lot of attention to tenants and make an effort to accommodate requests and ensure issues are quickly fixed.
Apr 26th, 2023

Professional, efficient, friendly service always! Great to work with! I have really enjoyed my engagements with the team.
Feb 28th, 2023

Friendly staff, excellent service. Ive needed 2 quite big fixes and on both occasions the tradesmen have been great! Platinum have organised these promptly and very efficiently. Very approachable, and considerate. Thankyou!
Feb 25th, 2023

This was my first time with dealing with Platinum Properties. I have been so impressed with them over the past few days. From my initial enquiry regarding a property to the instant response. Easy online application process requesting my preferences to my interest. I got a call back from Danny giving viewing times and confirming them at my convenience. The viewing at the property today was a delight by Danny; who was prompt, delightful and very knowledgeable about the property, He took his valuable time to allow me to take my time to assess the property. I am almost certain I will take this property knowing that I can count of Platinum Properties to make the process seamless and continue to manage the property throughout my tenancy,
Feb 22nd, 2023