A S K Legal LLP

Oct 23rd, 2022

Good points: 1) Substantially lower fees than other soliciting companies. Bad points: 1) Extremely poor communication with all parties involved (estate agents, mortgage advisors, customer, etc). As a first time buyer got very little explanation on what is required, what would be the due dates, processes involved, etc. I had to chase solicitors for information constantly. They didn't notify me that a different solicitor has picked up my property purchase case, until I chased up for more information. Each time I call the office a different person picks up the phone and say they will "look into it" or "pass my message" but I never got a call back or an email, unless I continued to call the office and chase up with more emails. 2) Absolutely no drive to close the deal and exchange contracts in a timely manner. I don't know if this is due to them being massively understaffed, or plainly incompetent. But what I do know is that dealing with ASK legal has cost me 1100 in fees, ~8 months of lost time, and not being able to purchase the property because loan offer had expired its 6 month offer period. I hope this helps any future potential customers to make a better informed decision if they want to use ASK Legal soliciting services.
Sep 16th, 2022

Critical: Responsiveness
Apr 11th, 2022

Surprised to see the bad reviews. We had a decent enough experience with Ask Legal. We chose them as they were a cost effective option and close enough to go and bang on their desks if we needed to... we never needed to!
Dec 24th, 2021

Awful, slow, uncaring, unhelpful and endless errors made. AVOID.
Nov 30th, 2021