Britten

I visited the Britten Boutique in the hope to find a veil for my wedding. Nichola was so helpful and took the time to go through all of the different styles, materials, lengths and trims with me to help me decide on the style I was after. I eventually went for a bespoke style and all of the team at Britten were great with their correspondence to help make this happen. I was so happy with my veil and had so many compliments and I will definitely be recommending Britten to other brides wanting a veil to finish off their look!
Oct 22nd, 2022

I loved my cape, thank you so much
Jul 4th, 2022

I ordered my hairpiece from Britten for my wedding and it was more beautiful than it appeared online! There was a slight delay due to COVID & self isolations but they communicated this really well and I was kept fully informed as to when I would receive it. The delay was no issue as being super organised I had ordered it well in advance of my wedding! Thank you so much, you have some beautiful pieces.
Jun 18th, 2021

Worst purchase I have done in a while. Order was placed at the end of January, order was sent February 4th. As off today I have not had an update on the tracking number I was given nor have I received my order. I need a response, either file a claim and reimburse me my money or file a claim and send me a new one. You should take responsibility and care for your clients. Danny keeps telling me to buy a different one somewhere else and eventually I might get my money back from Britten. I paid a very expensive veil for me to just buy a new one. I can't do that until I get my money back. I have tried calling their phone number and no answer. Is there anyone else I can speak to directly, and get a phone number they will answer? _ In response to your reply: I appreciate your reaching out. I would love to send the veil back, if I had ever gotten it, which I have not. It's two and a half months later and there still is no update on the tracking information I received. Unfortunately to this day I have not received my package. I understand COVID is messing things up, I work in healthcare and know this better than anyone else, however, we need to stop blaming everything on COVID. The package is lost and I understand it happens but it was the lack of interests from the very beginning to help me make an inquiry on my package. Something that should've done by the seller automatically when I brought it up, I had to beg for Danny to make an inquiry because all he said was: It's out of our hands, just wait, it on US soil, there's nothing else I can do. After he made an inquiry and someone got back to him it turns out it had never left the UK, it never made it to US soil. His response: You should get a back up veil from somewhere else. I made a personal inquiry and USPS told me they investigated the shipment in which my package should've been and they had already delivered all of the packages in it throughout the US, mine was never in there. I had to do this by myself. Per his suggestion I bought a different veil from a different store who has guaranteed me I will have a veil for my wedding, they will make sure of it. This is not your fault, nor am I saying it is. I'm just saying there was a lack of effort and interest when it did happen and the attitude was just not the right one for something so time sensitive. I shouldn't have to ask multiple times for an inquiry to be done, nor should I have to check back in multiple times to see if there is any updates. I appreciate the refund, and if I ever do get the package, which I have not, nor has the tracking system updated since Feb 3 when it supposedly left the UK. As for the phone, I tried since before I ordered my veil back in January up to March 4th when I finally gave up trying to reach you. Since January nobody has picked up my phone calls I always get the voicemail saying nobody of the team is available to pick up please leave a message, which I did, and nobody ever called me back either. Thank you, Nicole
Feb 28th, 2021

I purchased the Single tier cut edge wedding veil - Niacae' - Champagne / Church length. I must say I am impressed with the service and the product. I am most impressed by the quality and colour. I defiantly recommend Britten wedding veils if you are looking for that special veil to complete your bridal look. Defiantly excited!!! #bridallookcomplete
Apr 30th, 2020