The Duchess of Cambridge Pub

Nice pub. Not dog friendly so had to sit outside.
May 1st, 2023

Had to change my review from 5 stars to 1 star. I used to come here all the time with family, we used to have a tradition of having Christmas and new years celebration here and the food was always lovely but the best thing was the service - all staff were amazing and we have never had an issue with anyone. Since covid the place have changed dramatically and it was the first time I visited in a while. The service was shocking, I havent been treated so badly by staff in a very long time. We arrived at about 13.30-14.00 today, nobody greeted us and we went to the older lady at the bar. She had a strong Easter European accent and black hair in a pony tail and a black T-shirt. She was passive aggressive with us the whole time and I felt extremely uncomfortable, she had such an attitude I dont understand how you can speak with people like this. The bar has a pay as you go system as we later found out, when we visited previously we paid the bill before leaving so we assumed it was still the same hence why we didnt pay straight away. Once we got our drinks this Easter European lady came up to our table and proclaimed loudly that we have to go and pay for our stuff NOW. I was made to feel like a thief who wasnt going to pay, not to mention how embarrassing that was as she was so loud that everyone around us heard it. I got a latte that was very bitter so I came up to her again and asked for some more sugar, the other younger lady with big ear piercings said something along the lines of oh the sugar is right there, the older lady said no Ill serve her, here you go love with so much sarcasm and the fakest smile Ive ever seen. How am I supposed to know where the sugar is? Its my first time here since the refurbishment so I had no idea what the new rules are. The staff were so unnecessarily rude to us we ended up leaving even though we planned to get food there. This place lost a long term customer and its a real shame because the place looks lovely, Ill never return there as I was made to feel like a nuisance and it ruined my day.
Apr 29th, 2023

(Translated by Google) Nothing special, expensive prices for both quality and quantity offered. The wagyu burger (no certainty about the quality of the meat) was dry and accompanied by maybe 10 fries and there was no garnish on the plate, my nephew had a simple burger from the kids menu and the truth is that there was no it was almost no difference. Plate of nachos "to share" nothing short of ridiculous. Primitivo di Manduria very good. When we left we had to go get something else to eat. (Original) Niente di speciale, prezzi cari sia per qualit che per quantit offerta. L' hamburger di wagyu (nessuna certezza sulla qualit della carne) era secco e accompagnato forse da 10 patatine fritte e non c'era nessuna guarnizione nel piatto, mio nipote ha preso un hamburger semplice dal kids men e la verit che non c'era quasi nessuna differenza. Piatto di nachos "to share" a dir poco ridicolo. Primitivo di Manduria molto buono. Quando siamo usciti siamo dovuti andare a mangiare qualcos'altro.
Apr 29th, 2023

Apr 28th, 2023

Apr 22nd, 2023