Timpson

I have had the most awful experience at this branch of Timpsons. I have been waiting months now for a problem with new car keys not fitting to be rectified. I keep getting fobbed off with excuses and when I went in on Thursday, he was rude and aggressive. I really was quite shocked. I dont want to go back there to speak to him again. He has my 30 and I have keys that dont work. For a company that prides itself on its customer service, it would seem that they need to start taking notice of all the terrible reviews. This is the worst customer service I have ever experienced.
Apr 11th, 2023

I received the same "service" as the other one star reviewers on here from this objectionable, bald old employee. Everything was too much trouble. My advice: stay away - an encounter with this creature will not brighten your day. Go to the Timpson kiosk at Tesco Portchester instead - the guy there is great.
Mar 21st, 2023

Very unhelpful,they don't even know what services they are providing I visit three shops for only Chek if they are doing passport photos, but no-one no why on the shop advertising children passport phots and no even any shop have photo stodue.
Feb 22nd, 2023

Very happy with my experience last week. Was served by a friendly and approachable member of staff who chatted to my two young children and was more than happy to help. I left feeling valued and will certainly return again. Its such a shame there are people leaving false reviews as it couldnt be further from the truth.
Feb 3rd, 2023

Dec 2nd, 2022