Patisserie Valerie - Winchester

The cappuccino was lukewarm. Eggs Benedict was more like boiled eggs as they were hard not runny. The quiche was supposed to come with fries, but had to ask for them... Only to be told that the chefs menu that he works from is different to the customer menu... Apologies were given and the fries came eventually after finishing the meal already. The cakes were delicious though. The toilets were dirty. Maybe they didn't have enough staff, but it didn't seem busy. The staff member who served us was very nice and apologetic but unfortunately the experience for the price paid was disappointing and wouldn't encourage me to visit another patisserie valerie again.
May 1st, 2023

Unwelcoming with non-existent service.
Apr 28th, 2023

Well, I won't be going back there. Shabby, grubby interior, very slow service (and really no excuse as it was not so busy) and a very mediocre afternoon tea for two. A well meaning lady at the counter recommended Groupon to cut the list price but even at 27 never worth it. It's a tea and doughnut place masquerading as better, don't be fooled.
Apr 25th, 2023

I was in 23 march to picup the order i whait 45 minutes, the staff is poor service is ignore the people is no farst time when happening. I no want to se in my face this team never.
Apr 24th, 2023

everyone can have an off day on occasion, but... My order was very late - 45 minutes late, we simply got forgotten about. Toasts were soggy and not really tosted. Garnish looked a few days old. Chips were reheated and disgusting. On a positive side, poached eggs were cooked to perfection, hence the extra star. Lastly, asking for a tip at the time of order, is a bit audacious and presumptuous to say the least.
Apr 12th, 2023