Reeve The Baker

The staff at Reeve The Baker Winchester are astonishingly rude and unprofessional. It is evident that they do not know how to treat people with the most basic level of courtesy and respect. Based on similar concerning accounts shared by other reviewers, it appears that this is a longstanding issue. On our last visit, one employee decided it would be appropriate to make a snide and entirely unnecessary remark regarding our failing to observe a sign in the store. This was projected very loudly, undoubtedly with the intention of it being heard. Other employees seemed to revel at this remark, and saw no problem with their colleagues unsolicited animosity. I was completely appalled and dumbfounded by the immense audacity of the employee, who, as she spoke, wore a vile expression that illustrated how very pleased she was with herself and her exceptionally clever comment. It seems that the staff have long enjoyed efforts at making their customers feel stupid. I can only assume that this is a misdirected attempt at compensating for some sort of dissatisfaction of a personal nature. This place is best avoided - there are plenty of alternatives in town. At their best, the staff approach their job with a sour attitude, creating an unsavoury atmosphere. At their worst, they are more than capable of unapologetically being the most repulsive employees you will likely encounter. When staff are able to confidently continue to exhibit such behaviour without fear of consequence, I do have to wonder what sort of an establishment Reeve The Baker is.
Mar 17th, 2023

Dont like having to order downstairs for coffee shop - not as before. Freezing cold coffee shop and cold hard almond croissant
Mar 12th, 2023

The food was excellent. The service downstairs was warm, friendly. However, after ordering to eat in, a mistake was made and the lady was rude, aggressive and totally ruined our experience.
Feb 13th, 2023

The worts pasty Ive even had. Couldnt finish it. It should be called pepper and thin slices of steak. Coffee is equally as bad. Absolute rip off
Jan 22nd, 2023

The sandwiches are super dry,the Wiltshire pasties are heavy and disgusting the same as there sausage rolls. I wouldn't recommend them to anyone.
Jan 4th, 2023