Goadsby Estate Agents Wimborne

Very disappointing customer experience from Goadsby Wimborne branch. Having applied to rent a property I was turned down to another applicant (frustrating but not the issue; these things happen). Anyway, I asked for feedback and my email was ignored. I actually did put in a counter offer, offering above the asking price PCM, and again, my email was ignored (Im fairly sure lettings agents are obliged to put these offers forward to landlords, having been one myself for a while). So Im not convinced this was ever communicated to the landlord. Having been turned down I decided to go to my viewing appointment anyway at 4pm. Four other people turned up and the agent eventually turned up at 4:15pm (I expect he was thinking/hoping I wouldnt be there). I asked why my application was turned down and got a very vague answer that it may have been because I have a dog (despite the previous tenants having a dog). So they then continued to waste 4 other peoples time because the appointments were already booked, despite already having a new tenant in place, including one lady who had driven c.15 miles at a busy time of day. Perhaps I should have told the others the situation there and then. I then emailed again just to confirm I was still interested and to reiterate my counter offer. No reply, another email ignored. I will avoid Goadsby Wimborne at ALL costs and will go out of my way to tell others to do the same. Just tell the truth and communicate properly, it always ends better that way.
Jan 2nd, 2023

Really personable and always quick to respond to queries. Couldn't have asked for a more helpful team. Particular thanks to Rebecca!
Apr 18th, 2023

Charlotte at the Wimborne office was really helpful and made my purchase go as smoothly as possible. Would definitely recommend buying through Goadsby.
Mar 24th, 2023

I would appreciate all the excellent services provided by the Team of Goadsby for letting and managing my property over three years. Im very satisfied and happy with every aspect of contact with Goadsby. My special thanks to Mr Adam Ford he is kind, efficient and very professional.
Mar 3rd, 2023

Emailed this company 3 times regarding a rental property they had advertised in Wimborne- not one reply obviously they don't need the business!!
Dec 14th, 2022