Barclays Bank

Came at 2.30 today (Tuesday) and nobody there to help with paying a cheque in, shutters on counters down, heard voices but no help. Disgraceful. You can close the banks as far ad I am concerned
Apr 12th, 2023

Big queue. Waited 25 mins. Single cashier. Wasted resource futilely asking people if they need help instead of another till. Barclays cutomer service is awful or rather the model is. A number of times I've seen people indirectly marched to the automatic machines only to have to rejoin a the queue for cashier. I've seen people leave the queue and bank...maybe that is the intent. I felt sorry for the staff member having to deal with a number of disgruntled customers in the queue.
Dec 27th, 2022

Service unbelievably poor. Only one till is ever manned, and this one is often used to serve customers who should, and could, have been dealt with at one of the desks. ie This would free up the one till for cash transactions and significantly reduce the waiting time. I have waited, twice, for 30 minutes and then given up. 15-20 minutes wait being the norm. Staff fine, the system deplorable !
Dec 23rd, 2022

Second time I have arrived to use counter services. To he told they close at 2.30pm. An hour before branch closes. And to be quite honest the attitude of the person conveying this is disgusting.
Dec 3rd, 2022

Service is terrible. Queues are ridiculous and staff are rude, arrogant and argumentative. What a dreadful experience today at Wilmslow branch of Barclays. Called into the branch as my elderly mother wanted to withdraw some of her cash ( been with Barclays for 50 years!) talk about the Spanish Inquisition! Anyone would have thought she wanted to withdraw a million pounds! There are so many better banks to bank with these days. Dont put your money in Barclaysthey are extremely reluctant (and argumentative!) to let you take it out!
Nov 28th, 2022