Utopia Spa

Mar 18th, 2023

Mar 10th, 2023

Beautiful place - my main gripe was that it would have been nice to have been shown around the facilities on arrival, as I was given my keyband for a locker and had no idea where the lockers were. When I discovered Ladies Changing facilities, I didn't have a clue which locker was mine, as no number on keyband and a lot of lockers. Went back up to reception to ask for towel and robe and was told they were in the locker. I asked which locker and was told 3 or 4. How was I to know this and why wasn't she sure which one? A lot of young girls were hanging around the reception area, looking pretty, but very unhelpful. Complimentary water and dried fruit was a lovely idea. Very clean. Loved the relaxation lounge with access to the pool area. Afternoon tea was delicious, although I was disturbed while eating by 2 members of staff on 2 different occasions asking to see my spaseekers voucher (after being at the spa for 3 hours). A little bit embarrassing!
Oct 9th, 2022

Feb 12th, 2022

Went for spa day here, all of the staff were so friendly, welcoming and really helpful to us. The spa itself is quite small, just one small hot tub, one hydro pool and a small swimming pool, not many loungers to use either. Personally thought that the hydro pool could have been a bit hotter as it was slightly on the cooler side to be able to stay in for a while. Had a facial as treatment which was nice and relaxing. Only 3 options to choose from for lunch, would have been nice to have some other options available, as quite limited. Bath robes and towels are provided but have to pay extra if you want flip flops so would advise bringing your own. No individual changing cubicles available in the women's changing rooms, would be good to have at least one private cubical for changing I think. It is a nice spa, but personally think there are better ones around for the price that you pay.
Sep 19th, 2021